Shipping policy

 Order Processing

  • We process orders within 1–3 business days.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • Once your order has shipped, you will receive a shipping confirmation email with tracking details. You can also check your order status anytime by logging into your account.

 

Shipping Regions

Currently, we ship to the following regions:

  • United States (contiguous states, Alaska, and Hawaii)
    • Not available: Puerto Rico, Guam, American Samoa, U.S. Virgin Islands, Northern Mariana Islands.
  • United Kingdom (limited products only):
    • Blowout Boost
    • Multi Curl
    • Cool Curl
    • Turblow Pro
    • Air Sculpt 5-in-1
    • Sleek Sweep (Upgraded)
    • Power Wave
  • Mexico (limited products only):
    • Blowout Boost
    • Multi Curl
    • Sleek Sweep
    • Curl Cycle
    • Cool Curl
  • Canada (limited products only):
    • Blowout Boost
    • Steamline Pro
    • Multi Curl
    • Turblow Pro
    • Cool Curl
    • Sleek Sweep
    • Blown Away
    • Curl Cycle
    • Air Sculpt 5-in-1
  • France / Germany / Italy / Spain (limited products only):
    • Blowout Boost
    • Multi Curl
    • Turblow Pro
    • Cool Curl
    • Blown Away
    • Air Sculpt 5-in-1
    • Sleek Sweep (Upgraded)
  • Japan (limited products only):
    • Blowout Boost
  • Australia (limited products only):
    • Blowout Boost
    • Steamline Pro
    • Multi Curl
    • Turblow Pro
  • Other international destinations: not available at this time. We are working hard to expand our global shipping coverage soon.

 

Shipping Options & Rates

Region Shipping Method Delivery Time Shipping Fee
United States Standard Shipping 6–9 Business Days Free for orders $25+ / $5 for orders $0–$24.99
Expedited Shipping 3–5 Business Days $8 (any order value)
United Kingdom Standard Shipping 6–9 Business Days $9 USD flat
Canada Standard Shipping 6–9 Business Days $9 USD flat
Mexico Standard Shipping 6–9 Business Days $9 USD flat
France Standard Shipping 6–9 Business Days $9 USD flat
Germany Standard Shipping 6–9 Business Days $9 USD flat
Italy Standard Shipping 6–9 Business Days $9 USD flat
Spain Standard Shipping 6–9 Business Days $9 USD flat
Japan Standard Shipping 6–9 Business Days $9 USD flat
Australia Standard Shipping 6–9 Business Days $9 USD flat

Note: 

  • Delivery timeframes are estimates and may vary due to carrier delays, weather conditions, or peak seasonal demand.
  • The shipping fees listed above are based on USD for reference.
    At checkout, fees will be automatically converted and charged in your local market currency according to the real-time exchange rate.

Tracking Your Order

  • Once shipped, you will receive an email with tracking information.
  • You can also track your order (website order) anytime via our official tracking page